Health 360x collects and stores information about our users to verify identity. This information enables Health 360x to communicate with you directly and in turn provide you the Health 360x.
Information We Collect
Personally Identifiable Information.
If you voluntarily submit information to the Website, for example, in a request for general information, in order to create an account with us or populate your account, we may record and use such personally identifiable information, such as your name, phone number, e-mail address, and health care related claims information, for reasonable business purposes including, but not limited to, fulfilling your requests. We may use internal service providers to operate the Website and employ other persons to perform work on our behalf, such as sending postal mail and e-mail. These persons may have access to the personally identifiable information you submit through the Website, but only for the purpose of performing their duties. These persons may not use your personally identifiable information for any other purpose. Notwithstanding the preceding sentence, we may de-identify your personally identifiable information or aggregate your personally identifiable information with other users of the Health 360x.
Non-Personally Identifiable Information.
Mobile Device Information.
We may collect information about you from your mobile device through our App, including the identifier for any mobile devices, the operating system of your device (iOS vs. Android), user settings, and geo-location information. By using our App on your mobile device some of your medical information may be stored on the device. We may use the information provided by your mobile device, including your geo-location information, to make recommendations and personalize the App for you. Health 360x is not responsible for any usage of your mobile device or our App by an unauthorized third party.
About the Information We Collect
We collect information that you voluntarily provide when you sign up for Health 360x. We also collect other information you provide to us through other means when using the Health 360x, such as when you fill out or update a user profile on the Health 360x or when you contact us to request help or support.
Information from your provider
We may receive data from your provider’s electronic health record system or connect wearable device. We will present this data to you as part of our user interface.
Our Use of Your Information
We use your information to provide you with:
- The Health 360x, including your Health 360x account.
- Direct communications with you, which may include messages regarding Health 360x we believe you may be interested in.
- Surveys about your health, wellness, and other relevant information.
- Customer service.
We also use information we collect from you to prevent fraudulent use of the Health 360x and other systems; to prevent or take action against activities that are, or may be, in violation of our Terms of Service, or applicable law; for other administrative purposes; and for other purposes to which you may provide your consent.
How We Share Your Information.
We may disclose aggregated or other types of non-personally identifiable information, including "automatically collected" and "cookies" information that are non-personally identifiable, to third parties for various purposes. For example, we may disclose non-personally identifiable information to interested third parties to assist them in understanding the usage, viewing, and demographic patterns for certain programs, content, promotions, or functionality of the Health 360x. We may de-identify personally identifiable information and use it for marketing, advertising, research, software development Health 360x reporting purposes, and to insurance companies and other payors.
While Health 360x cannot guarantee the security of your personally identifiable information under all circumstances, Health 360x does take reasonable steps to protect your personally identifiable information and other information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. Whenever we download or transmit sensitive information, such as health information, we encrypt that information. Any personal information and health information that we store is also encrypted to protect against unauthorized access.
However, please remember that the Internet is not a 100% secure environment, and therefore Health 360x cannot and does not guarantee that information you provide through the Health 360x may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Parents and Guardians.The personally identifiable information on the Website is provided based on parental/guardian permission of minors using the services of participating healthcare providers and such parental/guardian consent to use the Health 360x. Any information maintained by Health 360x about minors is provided only under the express authorization of the parent/guardian. Health 360x does not solicit personally identifiable information from minors and will not contact minors directly. Individuals over the age of thirteen are not permitted to use the Health 360x and all such accounts will be disabled.
Updates to This Policy.